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Shipping & Return Policy

Returns are permitted within 30 days of purchase.  You must complete the return form under your orders in your Bear Claw account. Your request will be processed within three days. Once the return has been approved, carefully package the merchandise and include a copy of the return form.  We will provide you with a prepaid shipping label for your return.  

All returned items must be in new condition, unused, and all packaging and paperwork included.  We will not accept items returned used, damaged or with damaged/missing packaging.  
Once we receive your merchandise, we will inspect and issue your refund minus return shipping costs.  Return shipping costs may be waived for defective items.  Refunds can only be made to the original form of payment.  Original cost of shipping, if any, will not be refunded.  
We are here to help should you require further assistance.  We are only a phone call away.  You may reach us at 432-253-3660.
 

Any questions over warranties or any warranty needs should be directed to the manufacturer of the purchased product. 

 

We will ship orders before 5pm Central Tuesday-Friday. Shipping times may vary.

 

We currently ONLY ship to the lower 48 states.